How We Sell
Our core business philosophy is to operate through telephone system dealers/installers to offer our services to their new and existing business customers. When a potential customer contacts us directly we reach out to their telephone system dealer to answer inquiries, conduct end-user discovery sessions, develop the proposal, close the transaction and provide the installation.
Our pre-sale support includes: analysis of the end user customer’s current phone bills; assistance with the discovery sessions and applications; testing the current Internet access to ensure good quality of service; and assistance with presentations.
The reason for this is simple: We want every installation to go perfectly, we want every customer to be satisfied. Where most SIP trunking carriers want to "cut out the middle man" and reach out directly to the customer, we always want the telephone system service provider involved.
By using your telephone system service provider, we ensure that the person connecting the SIP Trunking or Digital Cross Connect Lines to your telephone system is familiar with your system and has the proper training and experience to do it right the first time. Our tech support staff and engineers provide training to your telephone system service provider’s personnel and are available to support every installation.
The telephone system service provider remains the primary interface for the end user customer, adding value to the services they already provide, providing cost savings and increased capabilities.
